Your privacy matters to us. This Privacy Policy explains exactly what personal data rbaaji collects when you use our platform, why we collect it, how we use and protect it, and what rights you hold as a registered player based in Bangladesh.
rbaaji collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with our legal obligations. We do not harvest data for the sake of it.
Every data transmission between your device and rbaaji's servers is protected by industry-standard 256-bit SSL encryption. Your payment details, credentials, and personal information travel securely at all times.
You have the right to access, correct, export, or request deletion of your personal data at any time. Contact our support team at [email protected] and we will respond within 5 business days.
rbaaji does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes. Your data is used solely to provide and improve our services to you.
rbaaji uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyse site performance. Our cookie practices are described in full in Section 7 of this policy.
Where rbaaji shares your data with third parties — such as payment processors like bKash and Nagad, or identity verification providers — those partners are contractually required to maintain equivalent data protection standards.
rbaaji ("we", "us", "our", or "the Company") is committed to protecting the privacy and personal data of all individuals who access or use the rbaaji online casino and sports betting platform available at https://rbaaji.net (the "Platform"). This Privacy Policy (the "Policy") sets out in clear, accessible English how rbaaji collects, uses, stores, shares, and safeguards your personal data when you interact with the Platform.
rbaaji operates exclusively in English and serves players based in Bangladesh. All personal data processing described in this Policy is carried out in connection with the provision of online gambling services, including cricket betting, live casino games, video slots, and related entertainment products. All financial transactions on the Platform are denominated in Bangladeshi Taka (BDT).
This Policy is designed to inform you — as a registered player, prospective player, or general visitor to rbaaji.net — of your rights regarding your personal data and of the obligations rbaaji undertakes in respect of that data. We strongly encourage you to read this Policy in full. If you have questions about any aspect of it, our support team is available 24 hours a day, 7 days a week at [email protected].
This Policy must be read alongside rbaaji's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Policy and any other document published on the Platform, this Policy shall govern with respect to all matters of personal data and privacy.
rbaaji collects personal data in several categories depending on how you interact with the Platform. The categories of personal data we may hold about you are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, NID or passport number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, residential address, district (e.g., Dhaka, Chittagong, Sylhet) | Account communication, support, notifications |
| Financial Data | bKash/Nagad/Rocket account numbers, Visa/Mastercard partial card numbers, transaction history | Payment processing, fraud prevention, withdrawal verification |
| Technical Data | IP address, browser type and version, device type, operating system, session tokens | Platform security, fraud detection, performance analytics |
| Usage Data | Pages visited, games played, bet history, session duration, click paths | Responsible gaming monitoring, product improvement, personalisation |
| Communications Data | Support chat transcripts, emails sent to rbaaji, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Scanned NID, passport, utility bills, payment method screenshots | KYC verification, anti-money laundering compliance |
rbaaji does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data (beyond that disclosed voluntarily in a responsible gaming context), biometric data, or criminal record data unless we are legally required to do so or you have provided explicit consent.
rbaaji collects personal data through the following channels and mechanisms:
Where rbaaji receives data about you from a third-party source, we will inform you of that source at the earliest practicable opportunity and will provide you with the same rights over that data as you would have over data you provided directly.
rbaaji processes your personal data on the basis of one or more of the following legal grounds: (a) the performance of a contract with you (i.e., providing the Platform services); (b) compliance with a legal obligation; (c) our legitimate interests, where those interests are not overridden by your rights and freedoms; and (d) your explicit consent, where required.
The specific purposes for which rbaaji uses your personal data include the following:
rbaaji will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.
rbaaji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal retention obligations, and to protect our legitimate interests in the event of disputes or legal proceedings.
The following general retention periods apply:
When personal data is no longer required for any of the purposes listed above and no legal retention obligation applies, rbaaji will securely delete or anonymise that data. You may request early deletion of your personal data subject to the limitations described in Section 9 of this Policy.
rbaaji uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to enhance your experience on the Platform, to maintain session integrity, and to gather analytical data that helps us improve our services. This section explains how these technologies are used.
What are cookies? Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to remember information about your session and preferences.
rbaaji uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain categories of cookies may affect the functionality of the Platform and your ability to log in and access your account. For detailed guidance on managing cookies in your specific browser, please refer to that browser's help documentation.
rbaaji takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While rbaaji employs robust security practices, no online system can provide an absolute guarantee of security. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring that your device is adequately protected with up-to-date security software. If you suspect that your account has been compromised, please contact [email protected] immediately.
As a user of the rbaaji Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account username and a clear description of your request. We will acknowledge your request within 24 hours and aim to provide a substantive response within 5 business days.
rbaaji will not discriminate against you for exercising any of these rights. Exercising your rights will not affect your ability to continue using the Platform, subject only to any restrictions that are legally required or that result from the deletion of data necessary to provide the service.
The rbaaji Platform is strictly intended for adults aged 18 years and above. rbaaji does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Our registration process includes mandatory age verification steps designed to prevent minors from accessing the Platform.
If rbaaji discovers or is notified that personal data belonging to a person under 18 has been collected — whether through a false declaration of age during registration or by any other means — we will immediately suspend the relevant account, delete the personal data in question (subject to any legal obligation to retain evidence of the violation), and apply any applicable sanctions in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child may have registered on the rbaaji Platform or provided us with personal data, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
rbaaji operates as a platform serving the Bangladesh market and processes the majority of personal data within the geographic region it serves. However, certain service providers and technical partners engaged by rbaaji — including cloud infrastructure providers and KYC verification services — may process data in jurisdictions outside Bangladesh.
Where personal data is transferred to a third country or international organisation, rbaaji ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this Policy. Such safeguards may include contractual provisions (such as standard data protection clauses) that require the recipient to maintain equivalent data protection standards, or the adoption of binding corporate rules where applicable.
By using the rbaaji Platform and providing your personal data to us, you acknowledge that your data may be transferred to and processed in countries other than Bangladesh. rbaaji will always take reasonable steps to ensure that such transfers are conducted lawfully and securely and that your rights are preserved throughout.
rbaaji reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the way we describe our practices. The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment.
When material changes are made to this Policy — for example, changes that affect the purposes for which your data is used, the categories of third parties with whom we share data, or your rights as a data subject — rbaaji will notify registered players by posting a prominent notice on the Platform and, where reasonably practicable, by sending a notification to the email address registered on your account.
Your continued use of the rbaaji Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected]. We recommend reviewing this Policy periodically to stay informed of how rbaaji protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way rbaaji handles your personal data, please contact our dedicated support team using the details below. We operate in English, 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
When contacting rbaaji regarding a data privacy matter, please include your registered account username, a clear description of your request or concern, and any relevant supporting information. This will allow us to locate your data and respond as efficiently as possible. We aim to acknowledge all privacy-related requests within 24 hours and to provide a full substantive response within 5 business days.
If you are not satisfied with rbaaji's response to a privacy concern after exhausting our internal process, you may seek further recourse through any applicable data protection authority or dispute resolution mechanism available under the laws of your jurisdiction.
Now that you know how rbaaji protects your data, dive into our full range of games and sports betting markets — all in BDT, all 18+ only.